Question 1

What sizes is the honey available in?

Accepted Answer

Every flavour comes in two sizes: 55 g (square jar) and 125 g (tall jar). You pick the size on the product card or product page, and the price and photo update automatically.

Question 2

How much does each size cost?

Accepted Answer

55 g is €3.00 and 125 g is €8.50.

Question 3

How much does a jar weigh with packaging?

Accepted Answer

The 55 g jar is around 65 g packed and the 125 g jar around 145 g. These weights are used to calculate shipping.

Question 4

Do you offer sets?

Accepted Answer

Yes — "Комбинация от 5 вкуса по избор" lets you build your own gift set of five flavours. For larger or personalised orders, see the Special Offer page.

Question 5

Which flavours do you make?

Accepted Answer

Rose Damascena, Elderflower, Lavender, Vanilla and Violet, Smoke, Pear and Jasmine, Cinnamon Pie, Cherry Pie, Wild Strawberry Pie and Cacao Trilogy.

Question 6

Is the honey natural?

Accepted Answer

Yes. The base is pure bee honey infused with natural flowers, spices and fruit. The full composition is listed on each product page.

Question 7

How should I store the honey?

Accepted Answer

In a dry, dark place at room temperature, away from direct light. Do not refrigerate. Crystallisation is natural and not a fault.

Question 8

Is it suitable for children?

Accepted Answer

As with all natural honey, it is not recommended for children under 1 year old.

Question 9

I am not sure which flavour to choose.

Accepted Answer

Browse the Flavours pages — each one describes the taste profile and the pairings it works best with.

Question 10

How long does delivery take?

Accepted Answer

Orders are prepared within 1–2 working days and courier delivery takes another 1–2 days within Bulgaria.

Question 11

How much is delivery?

Accepted Answer

Delivery within Bulgaria is €5.99, and free on orders over €80.

Question 12

Do you ship abroad?

Accepted Answer

Yes, but only to countries in the European Union. International shipping starts from €20 and is calculated by the shipping weight of the order, with a minimum chargeable weight of 1 kg.

Question 13

How can I pay?

Accepted Answer

Cash on delivery, or online by card, Apple Pay or Google Pay.

Question 14

Can I track my order?

Accepted Answer

Yes — use the Track page with your order number and the email you ordered with.

Question 15

Can I return a product?

Accepted Answer

If an item arrives damaged or does not match your order, email hello@beemybloom.com within 14 days and we will replace it or refund you.

Question 16

What if a jar breaks in transit?

Accepted Answer

Photograph the parcel and the product and send us the images with your order number. We will arrange a replacement as quickly as possible.

Question 17

Can I change or cancel an order?

Accepted Answer

Yes, as long as it has not been handed to the courier yet. Contact us as soon as possible with your order number.

Frequently asked questions

Sizes

Flavours & ingredients

Delivery

Returns

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